Health Assistance Partnership - Helping SHIPS Help Medicare Beneficiaries
Build Your SHIP
Best Practices
Collaborative State Projects
HAPSavers
SHIP Certification
SHIPTools
Volunteer & SHIP Program Development
 
Public Education
& Policy
Troubleshooting Medicare
Promoting SHIPs
Funding SHIPs
 
Medicare Library
Original Medicare
Medigap
Medicare Advantage
Medicare Drug Coverage
Medicaid & Low-Income Benefits
Medicare References
 
Join the HAP Community

SHIP to SHIP:
"Activating" Your Volunteers

HAP Conference Call
Wednesday, February 20, 2008
3:00 PM ET

 

Across the country SHIPs depend on volunteers to perform many duties from counseling to administrative tasks. By expanding the roles volunteers can have in SHIPs, more people can be reached, more beneficiaries can be served, and more assistance can be provided.

Categorizing volunteers and collecting and tabulating data on their work for the SHIP Resource Report is a challenge we have heard from SHIPs across the network. There is also wide variation in interpreting Section 1 of the Resource Report, which requests specific information on "active counselors," not "active volunteers."

This call will provide an opportunity for SHIPs to share stories and discuss solutions to the following issues:

  • How do you define an "active volunteer"?
  • How much training do you require for volunteers?
  • Do you require different levels of training for different volunteer roles?
  • How do you account for non-counselor volunteers on the SHIP Resource Report?

The objective of this conference call is to gain an understanding about how differing roles of volunteers can change a SHIP's needs with regard to training and reporting.

Listen Online

Part 1
Part 2
Part 3
Part 4
Part 5
Part 6
Update Your Profile | Privacy Policy | Contact Us | Printer-Friendly Version | Copyright and Terms of Use

Health Assistance Partnership
1201 New York Avenue NW, Suite 1100
Washington, DC 20005
Phone: 202-737-6340
Fax: 202-737-8583
SHIPhelp@hapnetwork.org