Mining Medicare's Manuals:
Build Your Skills to Find Answers
Webinar
Wednesday, April 15, 2009
3:00 p.m. EDT
SHIP staff and volunteers answer questions all the time about Medicare eligibility, plan enrollment, and coverage. Often the answers to those questions are close at hand whether in a training manual, the Medicare & You handbook, or on Medicare's website.
But where do you go when the answers to more complicated questions are less clear or difficult to track down?
In our April webinar we will dig into a number of Medicare policy manuals and mine them for answers to technical questions that SHIP counselors frequently face. We will use actual cases from HAP's SHIPhelp files as the basis for this exploration.
This webinar also will be a chance to learn more about Medicare's key policy sources, and best ways to use them to find the answers you need to questions that may come up in your SHIP counseling and training.
Please join us!
Resources
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Technical Assistance Support
Do you have a question that hasn't been answered through the proper channels? Do you need clarification on a guidance? Do you need a new counseling tool drafted?
Look to HAP as extra hands during this busy time. We aim to answer your questions and requests within two business days.
Simply email us at SHIPhelp@hapnetwork.org. |
