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March 24, 2010

HAP's Latest Tool:
Our Guide to Volunteer Program Development

Approximately 95 percent of SHIPs use volunteers to reach out to their communities, counsel Medicare beneficiaries, and meet the increasing demand for services, according to a recent HAP survey. So we know how critical volunteers are to your SHIP. That's why we've developed a new Guide to Volunteer Program Development to help you in your volunteer-related efforts.

The guide includes all of HAP's best volunteer program development tools, as well as new resources and tips in four main areas:

  • Planning: How to create a solid foundation for your volunteer program.
  • Recruitment: How to find and select the right volunteers for your SHIP.
  • Training and Certification: How to equip volunteers with the knowledge and skills they need to succeed.
  • Management: How to keep volunteers motivated, manage risk, and evaluate your volunteer program.

As of April 1, HAP's grant funding will be reduced and we will no longer have the capacity to create new tools on volunteer program development. However, this guide and our previously developed volunteer program development resources, tools and materials will continue to be available on HAP's Web site. We encourage you to use and customize the tools to help you develop or expand your SHIP volunteer program.

Sincerely,
The HAP Team

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