The FAQ Resource Center includes answers to questions from SHIPs across the country about a range of topics. Please contact us at SHIPhelp@hapnetwork.org for more information about these or other related subjects.

Original Medicare

• Enrollment
• Coverage
• Medigap

Medicare Advantage

• Enrollment
• Medicare Savings Accounts
• Private Fee-for-Service (PFFS) Plans
• Special Needs Plans (SNPs)

Drug Coverage

• Beneficiary Notices
• Cost Sharing 
• Creditable Coverage
• Enrollment
• Exceptions and Appeals
• Formularies
• Low-Income Subsidy/Extra Help
• Penalties
• Pharmacies

Medicaid and Low-Income Benefits

• Medical Savings Programs (MSPs)

Marketing

Web-Based Tool Development: SHIPTools

• Cost
• Implementation

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