State of the SHIPs

A Summary of Results from the 2008 SHIPs’ Needs Survey

In October 2008 HAP sent out its second annual survey to the 54 State Health Insurance Assistance Program (SHIP) Directors. The purpose was to learn more about the SHIP network’s needs and priorities for the coming year so that HAP can continue to be a helpful and effective partner in serving the nation’s 45 million Medicare beneficiaries. The survey included 20 questions on four main topics: training, certification, reporting, and HAP’s role in meeting SHIPs’ needs. The survey results confirmed that while each SHIP is unique, they also share a number of common priorities and challenges.

Thirty SHIP Directors (56 percent) responded to the survey. Of the respondents, 70 percent are housed in aging departments, and the remaining 30 percent are housed in insurance departments. This distribution is representative of the SHIP network as a whole.

Download the results

Previous surveys

2007