Training Topics
Medicare Advantage
- Overview
- Medical Savings Accounts
- Making Informed Decisions
- Medicare Advantage Appeals
- Using the Plan Finder
- Resolving Enrollment Problems
Medicare Part D Prescription Drug Coverage
- Overview
- Using the Plan Finder
- Grievances and Appeals
- Part B and Part D Distinctions
Original Medicare
- Overview
- Red Flags in Access to Care
- Researching Coverage Issues: Policies, Coverage Determinations and Rulings
- Medicare Troubleshooting and Appeals
- Focus on Coverage: Durable Medical Equipment and Ambulance Services
Volunteer Program Development
- Overview
- Volunteer Management:
- Volunteer Program Planning/Evaluation
- Volunteer Recruitment
- Volunteer Training/Certification
- Volunteer Supervision
- Volunteer Retention
- Volunteer Risk Management
- Designing/Implementing a Role-Based Volunteer Program
- Engaging a New Generation of SHIP Volunteers (e.g. Baby Boomers)
Training home | FAQs
The HAP Training Team is here for you. Please contact us at